1. Agreement to Terms
By accessing synexia-limited.com or engaging SYNEXIA LIMITED (“we”, “us”, or “our”) for services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or commission our services.
These terms apply in addition to any written service agreement, proposal, or statement of work entered into between you and SYNEXIA LIMITED. In the event of a conflict, the provisions of a signed service agreement shall take precedence.
2. About SYNEXIA LIMITED
SYNEXIA LIMITED is an IT marketing agency registered and operating in the United Kingdom, providing digital strategy, content marketing, software development, brand development, web development, and e-commerce solutions.
3. Use of Our Website
You may use our website for lawful purposes only. You agree not to:
- Use the website in any way that violates applicable laws or regulations in the United Kingdom or your jurisdiction
- Attempt to gain unauthorised access to our systems, servers, or networks connected to the website
- Transmit viruses, malware, or any code of a destructive or disruptive nature
- Scrape, copy, or reproduce website content for commercial purposes without our prior written consent
- Interfere with or disrupt the integrity or performance of the website
We reserve the right to restrict or terminate access to the website for any user who violates these provisions.
4. Our Services
SYNEXIA LIMITED provides professional IT marketing and digital services, including but not limited to digital strategy, software development, content creation, social media management, brand identity development, website development, and e-commerce solutions.
The scope, deliverables, timelines, and fees for specific projects are defined in individual proposals or service agreements. Information on this website is provided for general guidance and does not constitute a binding offer until confirmed in writing.
5. Intellectual Property
Our website content
All content on this website — including text, graphics, logos, images, layouts, and software — is the property of SYNEXIA LIMITED or its licensors and is protected by United Kingdom and international intellectual property laws. Unauthorised reproduction or distribution is prohibited.
Project deliverables
Ownership and licensing of materials created during a service engagement are governed by the applicable service agreement. Unless otherwise agreed in writing, SYNEXIA LIMITED retains ownership of pre-existing materials, methodologies, and tools used in delivering services, while granting the client appropriate usage rights to project-specific deliverables upon full payment.
6. Client Responsibilities
Clients engaging our services agree to:
- Provide accurate, complete, and timely information required for project delivery
- Review and approve deliverables within agreed timeframes to avoid project delays
- Ensure that any materials supplied to us do not infringe third-party intellectual property rights
- Designate a primary point of contact for communications and decision-making
- Comply with all applicable laws regarding the use of marketing materials and digital campaigns
Delays caused by incomplete client input or late approvals may affect project timelines and are the responsibility of the client.
7. Fees and Payment
Service fees, payment schedules, and accepted payment methods are specified in individual proposals or contracts. Unless otherwise stated:
- Invoices are payable within the timeframe stated on the invoice
- Late payments may incur interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998
- We reserve the right to suspend work on active projects if payment is overdue
- All quoted fees are exclusive of VAT unless explicitly stated otherwise
8. Confidentiality
Both parties agree to treat confidential information received during the course of a business relationship with appropriate care. Confidential information includes business strategies, financial data, technical specifications, and any materials marked as confidential. This obligation survives the termination of any service agreement, except where disclosure is required by law.
9. Warranties and Disclaimers
We perform all services with reasonable skill and care consistent with industry standards for IT marketing and digital development. However, we do not guarantee specific business outcomes such as search engine rankings, conversion rates, or revenue figures, as these depend on numerous external factors beyond our control.
The website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the website’s uninterrupted availability or absolute accuracy.
10. Limitation of Liability
To the maximum extent permitted by applicable law, SYNEXIA LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or our services, including loss of profits, data, or business opportunities.
Our total aggregate liability for any claim arising under these terms or a service agreement shall not exceed the total fees paid by you to SYNEXIA LIMITED for the specific service giving rise to the claim during the twelve months preceding the event. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
11. Indemnification
You agree to indemnify and hold harmless SYNEXIA LIMITED, its directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these terms, your misuse of the website, or your violation of any third-party rights through materials or instructions you provide to us.
12. Termination
Either party may terminate a service agreement in accordance with its specific terms. We may suspend or terminate website access immediately if you breach these Terms of Service. Upon termination, provisions relating to intellectual property, confidentiality, limitation of liability, and governing law shall continue to apply.
13. Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data in compliance with UK data protection legislation.
15. Changes to These Terms
We may modify these Terms of Service at any time by publishing the revised version on this page. Continued use of the website after changes are posted constitutes acceptance of the updated terms. We recommend reviewing this page periodically.
16. Contact Us
For questions about these Terms of Service, please contact us:
